Hello, thank you for your review, based on which the manufacturer contacted us directly and would like to respond below.
"Hello, please contact us at
[email protected] and send us a description of the problem and a photo of the nameplate. We will be happy to assist you with your situation. Sincerely, the Sencor Care Team"
Please do not hesitate to contact us if you need anything. Thank you and have a nice day, Ondřej - Alza expert