Interested in reviews of Sony Noise Cancelling WH-CH720N, black? It got 4.6 out of 5 stars from our customers. Find specific customer reviews of Sony Noise Cancelling WH-CH720N, black below. We will appreciate if you also share your experiences with Sony Noise Cancelling WH-CH720N, black after purchasing.
Rated 02/09/2026, variant Sony Noise Cancelling WH-CH720N, black
Verified purchase
Cheap plastic
Noise cancelling pretty much non existent
Poor audio quality
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Karel, Praha
Rated 01/09/2026, variant Sony Noise Cancelling WH-CH720N, black
Verified purchase
I couldn't get the headphones to work in Windows 11 for use in MS Teams. The headphones disconnect after joining a Teams call. After reconnecting, the voice from the microphone is completely unintelligible. I was expecting to pair them and start using them straight away, but instead, I spent several hours hacking away at various settings in Windows and ended up returning them.
The headphones disconnect when joining a call in MS Teams.
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Barbora, Brno
Rated 28/08/2026, variant Sony Noise Cancelling WH-CH720N, black
Verified purchase
The sound is good, but for this price, Sony are brutally scrimping on materials. When I compare these headphones to some silly Canons at almost a third of the price, the Canon headphones are perhaps even sturdy, high-quality and comfortable. Sony tried so hard not to waste anything with these headphones that they are quite fragile, light and feel like incredibly shoddy rubbish. You can't lie comfortably on your side with them because a screw or something sticking out from the middle of the earcup presses into your ear. The leatherette earcup obviously makes your ear sweaty, but that's standard. The ANC isn't 100%; louder ambient sounds can still be heard. All in all, I'm a bit disappointed.
sound
wait
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Anonymous customer
Rated 22/08/2026, variant Sony Noise Cancelling WH-CH720N, black
Verified purchase
Price
Can't pair with a Samsung TV, it always disconnects after a second after connecting, no settings helped.
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Vít, Praha 2
Rated 21/08/2026, variant Sony Noise Cancelling WH-CH720N, black
Verified purchase
Perfect sound
The ambient noise cancellation works really well.
Incredibly long battery life, I charge it once a week and use it for several hours every day.
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Alena, Tachov
Rated 19/08/2026, variant Sony Noise Cancelling WH-CH720N, black
Verified purchase
I use it often, very satisfied.
They play well
Great sound
Long battery life
Nothing
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Anonymous customer
Rated 17/07/2026, variant Sony Noise Cancelling WH-CH720N, black
Verified purchase
After a year, the shell cracked — it’s very easy to weld or glue, and a repair was still not necessary, as the crack did not prevent it from being used. Sent to the repair centre under warranty before any more parts break. The service centre took the headphones apart, threw away the cracked seal that held the earpiece to the top, sent the dismantled unit back and refused to honour the warranty.
balanced sound
subtle ANC (you’re aware of what’s going on around you, but you don’t lose your hearing)
battery life
It doesn’t have any basic playback/on-ear detection, so it won’t switch off whilst it’s connected via Bluetooth or manually
designed to break so that it could be rejected by the service centre
Given their faulty design and short service life, they are rather expensive
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Jaromír, Říčky v Orlických horách
Rated 16/07/2026, variant Sony Noise Cancelling WH-CH720N, black
Verified purchase - review from a price comparison website
Comfortable to wear
Beautiful sound
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Římskokatolická farnost Sedliště, Sedliště
Rated 15/07/2026, variant Sony Noise Cancelling WH-CH720N, black
Verified purchase - review from a price comparison website
Excellent ANC (active noise cancellation)
Light
An app where you can manage ANC and the equaliser
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Vojtěch, Nespeky
Rated 15/07/2026, variant Sony Noise Cancelling WH-CH720N, black
Verified purchase
Although, according to the manufacturer, they aren’t waterproof (at least I haven’t found any that are), I’ve worn them even in heavy rain and they still work
lasts a long time charged
they play great
bullish
I’ve had them for over two years and they’re still going strong; they still sound great, and although the battery life is a bit shorter, that’s to be expected
I really recommend it
they have samples on them
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