Interested in reviews of SENCOR SRV 6485BK? It got 4.1 out of 5 stars from our customers. Find specific customer reviews of SENCOR SRV 6485BK below. We will appreciate if you also share your experiences with SENCOR SRV 6485BK after purchasing.
after a short time it returns to the docking station (it takes a full reboot)
after some time it stops recording the map (it needs a complete restart)
he has pretty hard knocks and doesn't even lubricate the obstacles
hardware is about 4000 CZK, but the software is defective
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Reply from Alza
09/03/2026
Hello, thank you for your review, following which the supplier contacted us and would like to respond below.
"Hello, this model has a navigation using the so-called. gyroscope. That means it doesn't remember the map or the obstacles. The map is always cleared from the memory when the vacuuming is finished. Space is measured by the rotation of the wheels and orientation in space is provided by the bumpers. After contact with an obstacle, the vacuum cleaner turns around and continues in another direction. If the impact has intensified before changing direction, we recommend checking whether any debris has entered the space between the vacuum cleaner body and the bumper that could prevent a more sensitive reaction to the obstacle. Regards Team Sencor "
If you need anything, please do not hesitate to contact us. Thank you and have a nice day, Ondřej - Alza expert
Martin, Vrbno pod Pradědem
Rated 10/02/2026, variant SENCOR SRV 6485BK
Verified purchase
The vacuum cleaner is ideal and sufficient as a helper between big cleaning can keep the floors clean but it does not replace the vacuum cleaner and mop 100%. After 2 months he was unable to return to the station. Shit disconnected the battery and reset it since then it works again without a problem.
Sufficient help to keep floors clean between "manual" cleaning
Easy control via app
Easy maintenance
After a time, he was unable to return to the station
No substitute for manual cleaning
We lack a virtual wall and so they go where we don't want them to go
It does not save the room map, it cannot be sent to clean the room - we solve it by closing it in the room
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Reply from Alza
09/03/2026
Hello, thank you for your suggestion, on the basis of which the supplier contacted us and would like to respond below.
"Hello, as a replacement for the virtual wall, this model can be used with the so-called. magnetic wall (tape that can be glued or placed on the floor) the vacuum cleaner sees this tape as a barrier and will not vacuum behind it. It is available as an off-the-shelf accessory under the SRX001 designation. Regards Team Sencor"
Please do not hesitate to contact us in case of need. Thank you and have a nice day, Ondřej - Alza expert
Andrea, Bohdíkov
Rated 30/07/2025, variant SENCOR SRV 6485BK
Verified purchase
Vacuums well even pet hair
Vacuums long enough
Mopping is also great
Can be programmed via the mobile app to run even when I'm not at home
When vacuuming the carpet, the power can be increased
Setting different cleaning types
Satisfaction so far for the price
It's a little noisier, but it doesn't affect performance
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IDOP + MIDOM s.r.o., Svatobořice-Mistřín
Rated 27/01/2025, variant SENCOR SRV 6485BK
Verified purchase
If I hadn't thrown away the boxes, I'd have returned it a long time ago.
There is no option to set the map
He keeps going under the cabinets even when he can't fit in there
He hardly sucks at all, just throws things around
Virtual wall missing
It has 3 preset vacuum modes, but for today's technological times this is very little
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Reply from Alza
11/04/2025
Hello, thank you for your review. This model of vacuum cleaner has gyro navigation, which does not allow you to store and work with the map. The SRX 001 magnetic strip can be used to define the area in which the vacuum cleaner is not to operate, and is simply placed on the ground so that the vacuum cleaner does not enter the restricted zone. Thank you and have a nice day, Ondřej - Alza expert
Stanislav, Rokytá
Rated 03/12/2024, variant SENCOR SRV 6485BK
Verified purchase
cannot be set from the cleaning map
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Jaroslav, Rýmařov
Rated 14/06/2024, variant SENCOR SRV 6485BK
Verified purchase
it vacuums amazingly, we are fully satisfied, it vacuums for a long time, the whole ground floor, we have had it for 60 days and it has only stuck 3 times in that time. He stuffed himself under a low cabinet and couldn' t get out. We had one from another manufacturer, it vacuumed for 3 minutes after a month of use and was dead, every day we looked for it, where it ended up.
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Anonymous customer
Rated 02/06/2024, variant SENCOR SRV 6485BK
Verified purchase
It also vacuums border collie hair well
Crosses thresholds
He has no problem with carpets and children' s toys
Stay charged for quite a long time
Makes cleaning easier
I have been looking for a long time how to add one more phone with an application
Long search in settings how to turn off talking on power on and off
In the application, the mapping of the apartment is wrong
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Tři Kočketýři s.r.o., Brno
Rated 27/04/2024, variant SENCOR SRV 6485BK
Verified purchase
Vacuum cleaner
He tries to forcefully stuff himself under every place he can't get to (e.g. Under the toilet, under the drawer). Doing so would be enough to follow and reverse when he can not continue.
She hasn't once vacuumed a room without jamming.
It is not possible to set a no-go zone to at least avoid constant getting stuck under things.
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Marek, Praha
Rated 19/04/2024, variant SENCOR SRV 6485BK
Verified purchase
For this price I would expect that the product will at least not spontaneously disintegrate.
After a few days, it's gotten stuck somewhere and snapped off the brush a few times, I'm about to run out of the instant glue I'm using to glue it.
The running time that is mentioned here is far from the truth, after 1 hour the robot has to go to the charger, sometimes it can't even clean the whole apartment (3+1).
If it at least vacuumed everything as it is presented on the trailers, but it doesn't either, it leaves crumbs and dirt behind.
Since I bought the vacuum cleaner because of a toddler who crawls on the floor and puts everything in his mouth, this robot is a flop.
base for vacuuming waste from the robot
the apka works well
poor workmanship - side brushes break off
the robot has very low endurance
leaves some crumbs behind - does not suck 100%
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Kateřina, Chrást
Rated 01/03/2024, variant SENCOR SRV 6485BK
Verified purchase
really good helper
self-emptying works great
the bag lasts a really long time
the app works well
I rate really positively
the bristles on the tabs keep falling off and have to be glued with glue
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