Hello, thank you for your review. The model is equipped with precise laser navigation and camera. The behavior you describe is not standard, so we recommend you to claim the product or contact the manufacturer directly, who will try to solve your problem at
[email protected], you can also send a short video of how the robot behaves. The mop on this robot is gravity operated and therefore needs to be manually operated. Thanks to this, it can be only 8 cm tall and thus the thinnest laser robot on the market.