Interested in reviews of Niceboy ION Charles i9 Black? It got 3.1 out of 5 stars from our customers. Find specific customer reviews of Niceboy ION Charles i9 Black below. We will appreciate if you also share your experiences with Niceboy ION Charles i9 Black after purchasing.
Rated 05/01/2025, variant Niceboy ION Charles i9 Black
Verified purchase
I was excited to buy such house robot from a Czech company, but after this horrible experience, never again. I ask the service to fix the Wifi issue and they state it is working as expected, based on the many complains I read it seem like they don't provide a good support. Sorry NiceBoy, you are not nice and neither professional.
made in Czech Republic
buggy software
can't connect to the wifi
forgets the map and the location
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Jan, Brno
Rated 09/06/2024, variant Niceboy ION Charles i9 Black
Verified purchase
Czech language
non-violent design
leaves behind
leaves puddles when wiping wet
often confused on designated surfaces
you can buy better for the same money
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Lukáš, Praha 4
Rated 16/09/2023, variant Niceboy ION Charles i9 Black
Verified purchase
It worked great at the beginning. Then the first update came and everything went to hell. And the helper has become more of a stressor in the home.
It makes you happy exactly twice, the first time you use it and then when it flies into the trash - or better, into the scrotum.
The manual says that I have to switch the screen from 5ghz to 2.4 - what, how can the manufacturer even afford it?
He's forgetting the map of the apartment.
Even if you mark the no-go zones, he still drives into them, and deep behind the Czar.
It disconnects itself from the site (even once a month). And reconnection is almost impossible.
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Marek, Praha
Rated 03/04/2023, variant Niceboy ION Charles i9 Black
Verified purchase
at the beginning everything is great
once it disconnected itself from the network, it would not reconnect, even after resetting the wifi or the whole machine. tested on various networks, frequencies,. solved by replacing with a new piece, but after a while the same problem
after two months it practically stopped vacuuming, dust and crumbs were rather scattered around the apartment
did not handle the carpet, when he managed to vacuum the lino, so what he vacuumed subsequently left on the carpet
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Anonymous customer
Rated 24/03/2023, variant Niceboy ION Charles i9 Black
Verified purchase
Two complaints in a year and a half - in the first case I got a new piece, in the second one I was immediately refunded. It often couldn' t find itself and would draw a new map even though it was still docked in the same place. After a relatively short time, he became quite noisy, but he cleaned up well. I wouldn' t buy again, I' m changing to Xiaomi.
It doesn' t crash, navigation is good
Often errors in localization
Noisy
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Jiří, Tábor
Rated 30/06/2022, variant Niceboy ION Charles i9 Black
Verified purchase
This is the first robotic vacuum cleaner that we bought for the home. I must say that I did not have such expectations and the vacuum cleaner was very pleasantly surprised, because especially the vacuuming of carpets is really visible. On the line, floating floors ,. is a big advantage of two sweeping brushes, as they do not scatter crumbs on the floor. As for the application, it is very clear, intuitive and the vacuum cleaner is easily steamed. The application then provides an overview of how the vacuum cleaner is charged, you can set which rooms it should ever vacuum, whether it is vacuuming, etc. I would definitely recommend downloading the application. I can' t say anything about the mopping, because we haven' t used it yet, and we probably don' t even plan it. I would definitely recommend the vacuum cleaner and I would not be afraid to choose it in front of the “soft“ brand among vacuum cleaners such as the iRobot friction.
He is well oriented
It handles the carpet perfectly
Possibility to divide the scanned map in the application and vacuum preset rooms
Two sweeping brushes
The work done can be seen after him
Large battery (after complete vacuuming of 4 + 1 about 75% of the battery remained, which really surprised)
The application for a vacuum cleaner clear and great advantage for a lot of people will be that it is completely in Czech
Somehow I haven' t been able to get started with Google Assistant yet (it may be my fault)
It is advisable to pull the hair out of the brush after each vacuuming (there is no negative, rather info, which will apply to most of these vacuum cleaners)
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Josef, Praha
Rated 17/05/2022, variant Niceboy ION Charles i9 Black
Verified purchase
If they fix the problem with WiFi disconnecting and deleting the map, so I could recommend this vacuum cleaner, it looks good, it vacuums nicely, decent app in Czech, you can set the routine and forbidden zones.
applications in Czech
2 side brushes
vacuums nicely
not particularly noisy
Vacuums hair and hair from carpets without fuss
Quality processing of the vacuum cleaner itself
Sophisticated application
disconnects from WiFi, manual connection required
creates a completely new map after moving the furniture, without the previously disabled zones
can't vacuum and mop at the same time, need to replace the container
the advertised 1,5 cm high thresholds he can't handle, we have a 1,5 cm high threshold, he tries to ride it 4 times and finally gives up, if you help him y he will ride out, but who would go for a vacuum cleaner right?
high claimability, like 21% is really crazy, every 5th piece is defective.
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Sabina, Čáslav
Rated 08/04/2022, variant Niceboy ION Charles i9 Black
Verified purchase
A good robotic vacuum cleaner
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Karolína, Praha 1 - Nové Město
Rated 24/03/2022, variant Niceboy ION Charles i9 Black
Verified purchase
Thorough vacuuming, applications
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Pavel, Náměšť nad Oslavou
Rated 22/02/2022, variant Niceboy ION Charles i9 Black
Verified purchase
My first robotic vacuum cleaner. I chose for a long time and finally I chose the Czech company Niceboy. It was a huge mistake. After the initial excitement, one finds that quite a few things promised in the app don't work. Cleaning the selected zone-doesn't work. Cleaning your own zone-doesn't work. Do-not-disturb mode doesn't work. The LEDs light up according to some key I haven't figured out. But I could live with all that. But the main problem is that even the most fundamental thing doesn't work. The main advantage of more expensive vacuum cleaners with LIDAR is that it creates a map when vacuuming to which you can add virtual walls and no go zones where the vacuum cleaner has a problem. The vacuum cleaner knows where what is and where not to go. Unfortunately this piece doesn't care about any maps yet and even if you create and save a map it always starts creating a new one. This means that every vacuuming starts all over again and you have to keep an eye on it. That makes the whole thing meaningless. Niceboy is said to be aware of everything and is working hard on an update. Apparently the vacuum cleaner has been sold for some 3 months and the software is a complete tragedy, I don't have much faith in any early remedy. So for me, I definitely don't recommend buying it yet. When they fix it all, yes, the vacuum cleaner vacuums surprisingly well.
He sucks
Software
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