Hello, thank you for your review. Intezze Cliq headphones stand out among other things for their stable connection. Please try resetting the headphones, see. link here:
https://www.intezze.com/sites/default/files/soubory/2022/07/cliq-reset. pdf
If the problem persists, please contact the manufacturer's customer service
[email protected], they will be happy to advise you and help you solve the problem. Thank you and have a nice day, Ondřej - Alza expert