Getting Started with a New PC
Don't waste time setting up and installing a new product.
- A new device requires the right settings—let us do it for you
- All you have to do is turn your new device on and it’s ready to go
- You can choose from a range of settings scope options
- We'll help you set up your new device online
How does it work?
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Choose a product
Choose your PC, router, tablet, or phone that you want to set up for the first time. Or maybe you want to assemble an FDM 3D printer or use the online installation for your laptop.
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Choose the setup option
In the shopping cart choose the option that you want to set up your device and select a specific version.
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We will assemble, install, and boot your device online
Our professionally trained technician will assemble, install, and set up your device, or alternatively, they can perform an online setup to have it ready for immediate use.
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You can collect your device
You will receive your new device ready for use.
When you purchase online installation for your laptop, you'll find the licence in your license library under your registration. After confirming the licence key, our technician will contact you and perform the online installation.
If you choose Prague 7 as the pickup location for your ordered goods, our technician will be available in the First Setup corner to perform the service and also give you a brief training on how to use the product. If you've purchased an Office 365 bundle, our technician will also help you activate it (you'll receive the licence key for this software in your email.)
If you're picking up your goods elsewhere than in Prague 7 or if it is delivered to you by a carrier, the product will arrive already set up.
If you have purchased Office 365, the licence code will be sent to your e-mail address and you must activate it yourself.
Which products can you buy this service for?
Standard
- Basic PC settings
- Basic app installation
- Media player + PDF setup
- Antivirus program installation
- Burning software installation
- Online communication program installation
- File management program installation
- Microsoft Office setup and installation
- One-year subscription to Microsoft 365
Super +
- Basic PC settings
- Basic app installation
- Media player + PDF setup
- Antivirus program installation
- Burning software installation
- Online communication program installation
- File management program installation
- Microsoft Office setup and installation
- One-year subscription to Microsoft 365 Personal
Super
- Basic PC settings
- Basic app installation
- Media player + PDF setup
- Antivirus program installation
- Burning software installation
- Online communication program installation
- File management program installation
- Microsoft Office setup and installation
- One-year subscription to Microsoft 365
Routers
- Router setup over the web
- Basic network security
- Access password change
- Access data will be included with the device
Mobile Phones
- Basic phone setup
- Antivirus installation
- Adobe Acrobat Reader installation
- Messaging and weather app installation
- Google Translate installation
- Installation of Shazam and Spotify apps
- Trivago travel search app installation
- Most popular navigation apps Waze and Mapy.cz, Idos.cz.
- QR code reader app installation
- Záchranka SOS app installation
Tablets
- Basic phone setup
- Antivirus installation
- Adobe Acrobat Reader installation
- Messaging and weather app installation
- Google Translate installation
- Installation of Shazam and Spotify apps
- Trivago travel search app installation
- Most popular navigation apps Waze and Mapy.cz, Idos.cz.
- QR code reader app installation
- Záchranka SOS app installation
3D Printers
- 3D printer assembly
- Post-assembly calibration of your 3D printer
- Confirming print functionality
- Performing a test print
Online NTB Setup
- Initial PC setup
- Login/registration of user to Microsoft account
- Installation of basic apps
- Media player setup
- Antivirus installation
- Online communication program installation
- File management program installation
- One Drive when it's included in the Office bundle
- Total Commander (according to the purchased licence)
Online installation takes approximately 1 hour
How do I buy it?Where can you find this service?
FAQ
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What products can I purchase the service for?
The service can be purchased for mobile phones, tablets, PC and routers. Brands and models don't matter.
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How long does the setup take?
If you pick up your product at our Holešovice headquarters, we will generally perform the service on the spot after you pick up the product. If you pick up your product at another store, have it delivered to an AlzaBox, or have it delivered by a carrier, delivery may be delayed by 2 to 3 days.
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What does the service include?
The service includes setting up the basic functions and installing a few additional programs, such as games and photo editing apps.
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Will I be refunded for the setup fee if I return the device? (e.g., warranty claim processed as a credit)
If a manufacturing defect occurs shortly after purchase, you will be refunded the service fee. The service will be performed free of charge if you exchange the product for a new one.
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Will my printer be fully calibrated upon delivery?
Unfortunately, the calibration may be disturbed during shipping. It may be necessary to recalibrate the printer at your location.
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How are you shipping the assembled printer to ensure its safe delivery?
The printer will be packed in a sturdy box with bubble wrap and inflatable padding.
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What should I do if I can't display the licence?
Please contact our call center for assistance.
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How do I activate the service?
The service is activated through your registration in the library of purchased licences and displaying the licence code.
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