Modern hotel management

The updated edition of the book focuses on the operation and real-life functioning of accommodation facilities

This unique publication on the Czech market is intended mainly for students interested in the latest knowledge and trends in hotel management. The book is also suitable for owners or managers of smaller hotel-type accommodation facilities due to its practicality and the amount of concrete data and examples. The second edition of the book focuses in more detail on hotel marketing and business, the use of new technologies (e.g. in the reservations department) and the management of the hotel's economic and technical department.

Newly includes photographs of good and bad examples from practice. Recognized and experienced authors comprehensively present management tools in individual activities and process management tools in hotel operations in order to maximize the use of given capacities and achieve optimal returns with respect to ecology and ethics in business. The publication also includes examples from individual hotel operation centres.