Interviews in management practice

Why do people fail to deliver on their promises? Why do they make excuses, wait for instructions, and avoid responsibility? And how can you conduct work-related conversations that actually change behaviour and bring results – without unnecessary conflict and frustration?
This book is a practical guide for anyone who leads people and needs to rely on their performance. It shows how to build a culture of accountability where employees take initiative and honour agreements. It will teach you how to lead key managerial conversations clearly, fairly, and effectively, and how to manage emotions and misunderstandings.
Don’t expect theories. Here you will find specific procedures, structured conversations, practical templates, and real-life examples that you can use immediately. The book is intended primarily for middle managers, but HR specialists, consultants, and coaches will also find inspiration within its pages.

What this book will bring you:

Three key conversations that change results, tips for clarifying expectations and getting fewer excuses, practical templates, and real-life examples.

Start communicating clearly and lead people towards better results!