How to have conversations with subordinate workers

The experienced author, who as a manager and consultant has personally conducted thousands of interviews, will advise you on how to proceed and what to avoid in the most common interviews with subordinate workers – in selection, assessment, difficult and development interviews.

In the guided demonstrations you will see how to conduct motivational and assessment interviews with different types of people – from the shy worker to the easy-going to the arrogant. In addition, you will learn how to optimally proceed in development interviews aimed at improving the professional, managerial or communication qualities of an employee. The author will also help you to handle difficult interviews that involve dismissing an employee for redundancy, absenteeism, poor work performance, failure to maintain technological or work discipline or disruption of relationships between people in the workplace. You will also learn how to prepare and conduct selection interviews, what questions to ask to determine the various competencies, approach to work and character traits of the candidate.

The strength of the book is the many annotated examples of interviews, practical advice and procedures based on the author's extensive experience. The book is intended for all managers, team leaders, HR specialists and students of HR management.