Remote installation - Starting a new computer

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Remote installation - Starting a new computer

Online startup, PC or laptop setup and software installation to ensure smooth PC usage.

Online first start of your computer or laptop

Have you bought a new computer or laptop? You don't know what to do with him? We offer you a solution with our unique Alza service. We'll help you with the initial setup over the phone and then install the basic programs via remote management. The service is performed by an experienced technician who will be available on the phone to answer your questions. As it is a remote installation, you can do everything from the comfort of your own home, saving you a lot of time and trouble.

What the service contains

Create a Microsoft/Apple ID account or log in to an existing one
Security settings
Installation of basic software to ensure smooth use of the PC
Checking antivirus solutions and making recommendations according to customer needs
Checking for system updates

Service is available Mon - Sun 9:00 - 19:00

How it works

Purchase the desired type of service, one license = one computer/laptop
Show the license code under your registration in the license library
After activation, you will be contacted by phone to book your appointment
A technician will contact you at the time of the appointment to inform you of the next steps
In case of any problem, you can contact technical support at[email protected]

Conditions for the proper functioning of the service

Windows 10 and later or macOS 10.13
Functional internet connection; minimum 2 Mbit for downloading and 1 Mbit for uploading, no data limit (FUP)
If the customer does not confirm the acceptance report after the service has been provided, we automatically accept the service as accepted without reservation
The service can be used within a maximum of 3 months from the date of purchase
We are able to implement the service in Czech and Slovak language

Specifications

Basic parameters

SW type Remote installation

Licence key delivery Alza - Library

License type

License type Download

Redeeming licence The license key can be redeemed within 24 months of purchase

Basic

DRM free 1

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Code:

SWSL0015

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